Privacy Policy

1. Introduction

HSS LTD ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

2.1 Information You Provide

When you contact us or submit forms, we may collect:

• Company name and business information
• Contact person name and job title
• Email address
• Phone number
• Business address
• Specific product interests or requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and requests
• Provide product information and quotations
• Send relevant business communications
• Improve our website and services
• Maintain business records
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Legitimate Interests: To conduct our B2B operations and provide services
• Consent: When you submit inquiry forms or subscribe to communications
• Contract Performance: To fulfill business agreements
• Legal Obligations: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

• Our partner brands (for product-specific inquiries)
• Service providers who assist our operations
• Legal authorities when required by law
• Business successors in case of merger or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure data transmission (SSL/TLS encryption)
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

7. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Business inquiries are typically retained for 3 years unless longer retention is required.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing
• Restrict processing in certain circumstances
• Data portability (where applicable)

To exercise these rights, contact us at hello@hss.am.

9. Cookies

Our website uses cookies to:

• Ensure website functionality
• Analyze website traffic
• Remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. International Transfers

As we work with international brands and partners, your data may be transferred outside Armenia. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our website and services are intended for business professionals. We do not knowingly collect personal data from individuals under 18 years of age.

12. Changes to Privacy Policy

We may update this privacy policy periodically. The "Last Updated" date indicates the most recent revision. We encourage you to review this policy regularly.

13. Contact Us

For privacy-related questions or to exercise your rights:

HSS LTD
Data Protection Officer
34 Business Center, Garegin Nzhdeh 34
Yerevan, Armenia
Phone: +374 11 644040
Email: hello@hss.am

14. Complaints

If you have concerns about our data processing, you have the right to lodge a complaint with the relevant data protection authority in Armenia.

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